Newby Bridge Caravan Park

Accessibility guide

At Newby Bridge Country Caravan Park we want to provide an enjoyable experience to everyone and are committed to providing as much information about our current facilities and future plans as we can.

The Park covers some 25 acres, parts of which are completely undeveloped and form a natural habitat for many forms of wildlife. Our self-catering holiday accommodation on the Park consists of six self-catering caravans, two lodges, two glamping hive cabins and one cottage. The holiday homes on the Park are all privately owned so you always know your neighbour.

Scroll below to see our facilities grouped into categories.

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Level Access

  • There is a low level desk in Reception
  • Hoist and sling are available to hire for use in our accessible self-catering caravan Derwent . Hoist and shower chair is supplied free of charge. No sling is supplied as standard.
  • There is level access to:
    • Reception (with a permanent ramp)
    • Accessible self-catering caravan Derwent by exterior ramp

Visual

  • Clear signage is used throughout the park with pictograms where appropriate.
  • The park is dimly lit at night due to our dark sky policy, so we recommend bringing your own torch.

Dementia

  • Clear signage is used throughout the park with pictograms where appropriate.
  • Familiarisation visits are available on request.

Autism

  • We offer contactless check-in so you can head straight to your accommodation with no queues or waiting around.
  • We have a sensory story available here (best viewed on mobile).
  • Familiarisation visits are available on request.
  • There is no background music in reception.
  • Limited Wi-Fi due to rural location. We recommend guests download media content before your visit.

Hearing

  • We have a hearing loop in reception.
  • Staff have undergone disability awareness training.
  • TVs have subtitles.

General

  • Our staff have undergone disability awareness training.
  • Staff are available 24 hours a day.
  • There is a disabled parking bay outside reception.
  • Dogs are welcome in all areas.
  • Limited Wi-Fi due to rural location. We recommend guests download media content before your visit.
  • Getting Here

    Address

    Newby Bridge Country Caravan Park, Canny Hill, Newby Bridge, Cumbria, LA12 8NF

    Travel by Public Transport

    • The nearest Bus stop is outside Newby Bridge Hotel (1 mile) accessed via a small sloped lane with uneven surface. For South and Central lakes bus timetables please visit here
    • The nearest railway station is Grange-over Sands, LA11 6SX (6 miles). Grange over Sands is operated by First Transpennine and Northern Rail on the West Cumbria Coast Line linking Carlisle to Lancaster. Detailed station information can be found online here

    Travel by Taxi

    • For local accessible taxis we recommend Taxis at Milnthorpe (01539 758015) or Paul’s Taxis (01229 586669)

    Parking

    • Disabled parking is available outside reception with level access to reception with a permanent ramp
    • Each accommodation has an allocated space for parking with ample room for unloading/manoeuvring
    • Parking next to all units is on a gravelled surface
  • Getting Around Outside

    General

    • The park has concrete roads with occasional speed bumps and slight undulations.
    • The reception has a permanent ramp and handrails with level access and wide door (79cm entry).
  • Getting Around Inside

    Reception

    • The reception has a permanent ramp and handrails with level access and wide door (79cm entry).
    • There is limited room inside for manoeuvre.
    • There is a lowered desk facing the entrance.

    Derwent Caravan (Accessible)

    • Ramped access to a level platform.
    • Hoist and sling available to hire.
    • Wet room with toilet and shower is located off the central corridor.
    • Low level appliances are featured throughout.
    • Level tarmac parking for one vehicle.
  • Customer Care Support

    Accessibility Equipment Hire

    • We have a hearing loop in the reception.
    • A hoist and sling is available for hire for our accessible property Derwent.
    • You can hire equipment with:
      • Mobility aids
        • Kendal Unit 3.1 Riverside Business Park Natland Road Kendal LA9 7SX
        • 01539 734289
      • The South Lakes Mobility Shop
        • The South Lakes Mobility Shop, Unit 6, Library Road, Kendal, Cumbria, LA9 4QB
        • 01539 734600

    Customer Care Support

    • Most staff have disability awareness training.
    • We have information available in large print.
    • Staff are available 24 hours a day.
    • Mobile phone reception is variable depending on your network so a freephone is provided for emergency use outside reception.
    • Familiarisation visits are available if requested subject to staff availability.
  • More information

    A full Accessibility Statement detailing exact measurements and photos can be found here. We also have a more in depth online Accessibility Guide that is available here. Please contact us at newbybridge@lakedistrictestates.co.uk if you would like any further information.